Shipping and Returns
We at AYMER MARIA will use reasonable efforts to ensure delivery by the carrier within the estimated delivery lead time from the date of our written Confirmation of Order & Shipment and in any event within thirty (30) days after that date, except if your purchase relates to a product or service that we have specified to you will take additional time to deliver, for example in the case of products or services that we personalise or produce to your specifications.
If the delivery of products is delayed by an event outside of our control, we will inform you as soon as possible and will use reasonable efforts in order to minimise the effect of the delay. If we do not deliver within thirty (30) days from the date of the written Confirmation of Order & Shipment or any other time limit as indicated by us, you may contact us at firstname.lastname@example.org to cancel the relevant order and get a refund of any sums you pre-paid us for any products which you have not received.
In any event, your sole solution for any failure by us to deliver the order to you shall be your right to cancel the relevant order and receive a refund of sums you pre-paid us for any products which you have not received.
When estimating your delivery time, please allow time for credit approval, address verification, security checks and order processing. Please note that delivery is always subject to receiving your full payment.
We will require a handwritten or electronic signature by you, or a person at the nominated delivery address (unless arranged by you otherwise), to confirm the delivery of each product, at which point risk and responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example, as a gift), then you understand and accept that evidence of a signature by such recipient (or a person at the delivery address) is evidence of delivery and fulfilment of the sales contract by AYMER MARIA and transfer of responsibility to the recipient in the same way that if the product had been delivered to you. We reserve the right to deliver products only to the person who is the intended recipient of the order as stated on the label of the parcel and to request ID check for verification purposes at the time of delivery for certain categories of products.
Please note that orders placed on aymermaria.com will not ship to P.O. Box addresses as AYMER MARIA does not ship to P.O. Box addresses.